Action Fraud

ActionFraud is the UK’s national fraud and internet crime reporting centre.

The service provides a central point of contact for information about fraud and financially motivated internet crime.

The service is run by the City of London Police working alongside the National Fraud Intelligence Bureau who are responsible for assessment of the reports and to ensure that your fraud reports reach the right place. The City of London Police is the national policing lead for economic crime.

You can report fraud or internet crime using our online reporting service any time of the day or night; the service enables you to both report a fraud and find help and support. We also provide help and advice over the phone through the Action Fraud contact centre. You can talk to our fraud and internet crime specialists by calling 0300 123 2040.

When you report to us you will receive a police crime reference number. Reports taken are passed to the National Fraud Intelligence Bureau. Action Fraud does not investigate the cases and cannot advise you on the progress of a case.

Our specialist advisers are available during the following times:

Monday to Friday between 8am to 9pm
Saturday between 9am to 5pm
Sunday between 9am to 5pm

Action Fraud will not call you unless you have requested us to, and will never ask for your bank details. If you are unsure whether a call is genuine, call the Action Fraud team on 0300 123 2040. Please note this number will be charged at your normal network rate.

If you have inclusive minutes within your mobile tariff then calls to our number are included at no cost. If you have used all of your inclusive minutes then the call will typically cost 35p per minute depending on your network provider.

Online advisor service (live chat) is also available Monday to Friday, between 9am to 6pm. When using web chat you are speaking live to one of our advisors in the contact centre.

Services

Find out more about the services we offer by clicking the headings below


  1. Action Fraud is the UK’s national reporting centre for fraud and internet crime where you should report fraud if you have been scammed, defrauded or experienced cyber crime. We provide a central point of contact for information about fraud and financially motivated internet crime. People are scammed, ripped off or conned everyday and we want this to stop.

Victim Care

The Victim Care Unit refers victims with their consent only to the Organisations that display this badge

I do not want to report the crime to the police but I still want support

Call: 0300 3030 554

Online: click here