Victim Care Devon and Cornwall accredited member

Intercom Trust

We are working towards a society where people of all sexual orientations and gender identities can live their lives without fear, discrimination or prejudice. We support people and communities who are in need as a result of issues relating to sexual orientation or gender identity. We educate, inform and enable organisations to deliver services on a basis of equality and need.

Intercom Trust was founded in 1997 and is a well established, professional and friendly organisation.

We provide a confidential helpline, support and advocacy for lesbian, gay, bisexual and transgender (LGBT) people in Cornwall and Devon, and also in Dorset and Wiltshire. Our help service supports LGB and Trans and Questioning people who have experienced crimes, incidents, harassment and bullying etc.

We also provide general support for LGB and Trans and Questioning people in Cornwall Devon Dorset and Wiltshire who are living with LGBT-related problems, or want information, help or support on account of issues around sexual orientation and gender identity.

As well as help and support for individuals, we provide information, help and advice for other LGBT community groups, helplines, social events and community projects.

We also provide training and consultancy for schools and colleges, local government and social workers, youth workers, police, CPS, NHS providers and commissioners, and local businesses — amongst others! We regularly help public and third-sector organisations to diversity-proof their policies and procedures, and to make sure their staff are aware and skilled on LGB and Trans issues, and understand the anti-discrimination legislation that affects them.

Services

Find out more about the services we offer by clicking the headings below


  1. We provide confidential support and help for anyone affected by physical assault and attack that is motivated by homophobia, transphobia and/or biphobia.

  2. We provide confidential support and help around all forms of homophobic, transphobic and biphobic harassment, bullying and discrimination. This includes neighbour harassment, verbal abuse and workplace discrimination.

  3. We provide confidential support and help for lesbian, gay, bisexual and trans people who are survivors of childhood sexual abuse.

  4. We offer a confidential helpline, which is freephone from a landline. We also offer one-to-one meetings with a support worker in a safe and secure place. We work with several counsellors who are knowledgable and experienced with LGBT issues, and we can signpost you to one of these.

  5. We work with lesbian, gay, bisexual and transgender (LGBT) people and anybody affected by LGBT issues. We also work with families, friends and partners and also with organisations such as schools, hospitals and prisons, as well as with individuals. We work across all age ranges and with cross-cutting issues such as learning disability, mental health, faith, and ethnicity.

  6. We offer confidential help, support and advocacy to anybody who has been affected by criminal damage as a result of being (or being perceived to be) lesbian, gay, bisexual or trans (LGBT). This includes criminal damage as a result of neighbour harassment or school / workplace bullying.

  7. We provide confidential support and help for lesbian, gay, bisexual and trans people who are in a relationship where there is domestic violence or abuse, or if they are recovering from such a relationship. We have specific expertise with same-sex issues.

  8. We provide confidential help, support and advocacy for lesbian, gay, bisexual and transgender (LGBT) people who have been victims of rape or sexual abuse, either recent or historic.

  9. We provide confidential help, support and advocacy for lesbian, gay, bisexual and transgender (LGBT) people who are affected by issues of stalking and/or harassment. This may be from a former partner, friend or family member of the opposite or same sex.

  10. We provide confidential help, support and advocacy for lesbian, gay, bisexual and transgender (LGBT) people and those affected by LGBT issues. We work closely with other agencies to help get you where you need to be.

  11. We provide confidential help, support and advocacy for people who have an lesbian, gay, bisexual and transgender (LGBT) family member or who have issues as an LGBT person in their family.

  12. We provide confidential help, support and counselling for lesbian, gay, bisexual and transgender (LGBT) people and people affected by LGBT issues. We regularly work with people to improving their mental wellbeing and sense of self, and with issues such as isolation and internalised homophobia, transphobia and biphobia.

  13. We provide confidential help, support and counselling for lesbian, gay, bisexual and transgender (LGBT) people and people affected by LGBT issues. We provide a confidential helpline.

  14. http://www.lgbtcollective.org.uk/ Administered by The Intercom Trust, the LGBT Collective is a facilitating body that connects lesbian, gay, bisexual and trans (LGBT) communities across the South West. If you want to find out if there is a group near you, please go to the LGBT Collective website.

Our downloads

  1. PDF Document

    Cornwall Schools Transgender Guidance

    This document was developed in conjunction with Cornwall schools but is applicable nationwide and has been endorsed by the DfE. The purpose of this guidance is to deeper embed good practice in the field of Transgender work in schools and colleges and minimise the distress and disruption to pupils, students and schools and colleges by: ensuring teachers and governors are dealing with Trans matters inclusively; benefiting from professional advice and guidance; promoting inclusion for all within education in Cornwall by improving services for Trans children and students; and empowering supporters of Trans pupils and students by providing a practical guidance to their experiences.

    Download here

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