Victim Care Devon and Cornwall accredited member

Living Options Devon

Living Options Devon (LOD) is a disabled people’s user-led organisation (DPULO) which works to ensure that people with disabilities and Deaf people (for whom British Sign Language is their first or preferred language) can live the life they choose.
Being led and run by people with disabilities and Deaf people ensures LOD has first-hand knowledge and understanding of the issues facing services users and so is very well placed to increase the influence and voice of Deaf and disabled people.

Set up in 1990, LOD is a registered charity (Charity No. 1102489) and a company limited by guarantee (No. 4925281). Based in Exeter and Barnstaple, our charitable aims have recently been amended so that we can offer services across the South West and to enable us to share good practice throughout the UK.


Our Vision
People with disabilities and Deaf people have the same life chances and opportunities to be active and equal members of society.
The 2010 Equality Act generally defines a disabled person as "Someone who has a mental or physical impairment that has a substantial and long-term adverse effect on the person's ability to carry out normal day-to-day activities" This includes people with a learning disability, visual and hearing impairment, people with mental health illness, people with mental health issues, people with dementia and those with a terminal illness.
Persons who are self-identified as belonging to the Deaf community use British Sign Language as their first or preferred language
Our values underpin everything that we do. They have not changed since 1990 and shape our behaviour both as an organisation and as people working with and for Living Options Devon.


We believe in a fully accessible society where all people can enjoy freedom of choice and equality of opportunity.

We are user-led in all we do, enabling people with disabilities and Deaf people to influence and manage our full range of services.

We believe we deliver the highest standards of service to all the people with whom we work.

We operate a culture of open communication, empowerment and development, where individual abilities are respected and people are encouraged to achieve their full potential.

Services

Find out more about the services we offer by clicking the headings below


  1. Our Countryside Mobility scheme provides safe, enjoyable and easy access to the South West's countryside and visitor attractions for anyone who has difficulty walking, through an off road mobility scooter hire scheme. Our all terrain mobility scooter hire is available at a wide range of wheelchair accessible outdoor visitor attractions. Visit www.countrysidemobility.org or call 01392 822372 for more details.

  2. The Devon Advocacy Consortium provides an independent, professional advocacy service for people over 16 in Devon. The Devon Advocacy service can help you if: You have a health and / or social care related issue or complaint; An informed choice has to be made; You lack independent support; You do not feel confident or are having trouble communicating. Contact the service on: 0300 343 5707or Text: 07824905339

  3. Haven Advocacy provides a service to support people with a learning disability to access health and social care services that they need. Trained advocates empower people to have a voice; working alongside them to go to meetings, know their rights and make informed choices

  4. Living Options Devon provides both emotional and practical support to individuals following any act of disablist, hate or mate crime. We support people with disabilities and Deaf people (whose first or preferred language is British Sign Language). Our volunteers and staff are trained to give emotional support, information and practical help to people who have been affected by crime. Many of our volunteers have a disability or are Deaf and have lived experience to be able to provide peer support.

  5. We provide equipment, information and support services for people with sensory loss. Providing the chance to see equipment demonstrations, ‘try before you buy’ and computer and mobile phone training. The Centre also takes its service to rural villages across North Devon through it’s ‘See Hear on Wheels’ bus. Contact the service on: 01271 373236 or email: seehearnd@livingoptions.org.

  6. This service provides help, advice and training for disabled and Deaf people to Manage Benefits, Seek Work, Budget or Get Online. It is aimed at supporting disabled and Deaf people aged 16 to 66 who are looking for the knowledge and skills needed to enable them to better manage their income and / or seek work.

  7. Our Countryside Mobility scheme provides safe, enjoyable and easy access to the South West's countryside and visitor attractions for anyone who has difficulty walking, through an off road mobility scooter hire scheme. Our all terrain mobility scooter hire is available at a wide range of wheelchair accessible outdoor visitor attractions and our wheelchair accessible Wheelyboats provide access for all to inland lakes and waterways. Visit www.countrysidemobility.org for more details.

  8. See Hear Centre (Barnstaple) Equipment, information and support service for people with sensory loss, providing the chance to see equipment demonstrations, ‘try before you buy’ and computer and mobile phone training. The Centre also takes its service to rural villages across North Devon through it’s ‘See Hear on Wheels’ bus Positive Devon Living Our free magazine written by disabled people and available in various formats including large print, audio and British Sign Language.

  9. Living Options Devon provides both emotional and practical support to individuals following any act of harassment or stalking. We support people with disabilities and Deaf people (whose first or preferred language is British Sign Language). Our volunteers and staff are trained to give emotional support, information and practical help to people who have been affected by crime. Many of our volunteers have a disability or are Deaf and have lived experience to be able to provide peer support.

  10. The DDN supports people with Sensory and / or Physical Disabilities and Deaf people (using BSL) to be involved in developing services that they use. The DDN: Campaigns on issues that are important to those people and groups in the network; Raises issues with the appropriate authorities on behalf of disabled and Deaf residents and feeds back responses; Supports people who are housebound using social media, the internet and teleconferencing

  11. Our Countryside Mobility scheme provides safe, enjoyable and easy access to the South West's countryside and visitor attractions for anyone who has difficulty walking, through an off road mobility scooter hire scheme. Our all terrain mobility scooter hire is available at a wide range of wheelchair accessible outdoor visitor attractions and our wheelchair accessible Wheelyboats provide access for all to inland lakes and waterways. Visit www.countrysidemobility.org for more details.

  12. A service for Deaf people over the age of 16 who use British Sign Language and / or have communication needs. The service helps people who have issues related to their health and social care needs. Deaf advocacy can help with: Letter writing; Making phone calls; Finding information to make choices; Knowing your rights; Going to meetings; Finding services. The service is provided by a fully qualified Deaf Advocate whose first language is British Sign Language.

  13. Living Options Devon provides both emotional and practical support to individuals following emotional or physical abuse and would help to find additional specialist independent support. We support people with disabilities, Deaf people (whose first language or preferred language is British Sign Language) to recover from the effects of crime with a trained team of staff and volunteers. Contact us for a confidential chat.

  14. Living Options Devon provides both emotional and practical support to individuals. We support people with disabilities and Deaf people (whose first language or preferred language is British Sign Language) to recover from the effects of crime with a trained team of staff and volunteers. Contact us for a confidential chat.

  15. Living Options Devon provides both emotional and practical support to individuals. We support people with disabilities and Deaf people (whose first or preferred language is British Sign Language). Our volunteers and staff are trained to give emotional support, information and practical help to people who have been affected by crime. Many of our volunteers have a disability or are Deaf and have lived experience to be able to provide peer support.

  16. Living Options Devon provides both emotional and practical support to individuals. We support people with disabilities and Deaf people (whose first or preferred language is British Sign Language). Our volunteers and staff are trained to give emotional support, information and practical help to people who have been affected by crime. Many of our volunteers have a disability or are Deaf and have lived experience to be able to provide peer support.

  17. The Personal Assistant Bank supports people with disabilities to recruit their own staff via the use of Personal Assistants. This provides people with more choice and control over how they receive the care that they need.

  18. The DDN supports people with Sensory and / or Physical Disabilities and Deaf people (using BSL) to share common issues and talk about how they feel. The DDN: Campaigns on issues that are important to those people and groups in the network; Raises issues with the appropriate authorities on behalf of disabled and Deaf residents and feeds back responses; Supports people who are housebound using social media, the internet and teleconferencing.

  19. Haven Advocacy provides a service to support people with a physical and / or sensory impairment to access health and social care services that they need. Trained advocates empower people to have a voice; working alongside them to go to meetings, know their rights and make informed choices.

  20. Haven Advocacy provides a service to support carers to access health and social care services that they need. Trained advocates empower people to have a voice; working alongside them to go to meetings, know their rights and make informed choices.

  21. Living Options Devon provides a number of services for Deaf people whose first or preferred language is British Language (BSL). Services are provided by people who are Deaf themselves and who use BSL.These include: Deaf Advocacy, Enabling, Information and Signposting, Consultation and Volunteering Opportunities.

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