Victim Care Devon and Cornwall accredited member

Ubuntu Counselling Services

Ubuntu Counselling Services is an NHS/CCG commissioned service, offering face to face counselling and group work for all ethnic minorities in Devon.

Ubuntu Counselling Services is a social enterprise with charitable aims. We have been offering multicultural counselling in Devon for five years. As of 2015, we are based in the Civic Centre. Our aims and objectives are as follows:
Aims of the Social Enterprise:
To provide an evidence based Holistic Counselling Service for Minority Ethnic Communities across Devon.

Objectives:

• To provide psychotherapeutic services (mainly short-term, approx. 8-16 sessions), suited to BME communities
• To work alongside community networks so as to ensure cultural sensitivity and accessibility
• To link seamlessly with statutory services, including NHS and GPs so as to facilitate easy referral both ways
• To sign-post to other support agencies ensure continuation of care
• To continue to develop the service so as to meet BME community needs and facilitate access to other services and resources where these are available
• To research and collect evidence of the mental health needs of various BME communities in Devon
• To monitor and evaluate the service so that it remains relevant and responsive to need and operates effectively and efficiently.

We work with all cultures, except white British and we will see those from a white British background if they are in a mixed relationship, or have children from another culture. In addition to counselling, we offer group work including: a horticultural group on Thursdays, 10am to 1pm; a therapeutic writing group; mens' and womens' education groups on domestic violence. The education groups will be followed by therapeutic groups, separate for men and women. These will deal with a variety of issues including: isolation, identity, anger, stress, cultural issues, etc. As an added resource, we will be running a drop-in centre on Fridays, 10am to 3pm, in the city centre.

Our counsellors are either BACP accredited and/or registered. Our volunteer counsellors are in the final stages of their training and working towards registration. We abide by the British Association for Counselling (BACP) ethical framework and are organisational members of BACP. Ubuntu refers to the essence of being human: it is at the core of the work we do; how we treat others and what we aim to achieve.

Services

Find out more about the services we offer by clicking the headings below


  1. Ubuntu provides a holistic and evidence-based, multicultural counselling service for all communities across Devon and wider population. At Ubuntu, we recognise that people are all different and may need different counselling approaches. We use a Humanistic Integrative approach, combining a number of counselling methods. Where we think that another service may be better placed to help a client with their needs, we will work to support clients to access that service. Where there may be cultural issues that get in the way, we will work with the client and the service concerned to try to overcome these. If it helps to talk to us before making a referral, then please do so. We accept referrals from any source, including self-referral.

  2. Counselling can provide the space and support to help us get in touch with our own inner resources and also to find the healing we may need for emotional and psychological hurts we have suffered. We work with the BME community and wider community and offer: • One to One counselling • Group Counselling group work • Marital counselling • Family Counselling/Therapy • Cross cultural relationship Counselling

  3. At Ubuntu, we recognise that people are all different and may need different counselling approaches. We use a Humanistic Integrative approach, combining a number of counselling methods. Where we think that another service may be better placed to help a client with their needs, we will work to support clients to access that service. Where there may be cultural issues that get in the way, we will work with the client and the service concerned to try to overcome these.

  4. So called hate crime or racism can leave victims feeling disempowered because the crime seems to have been directed at who they are, which is something they are powerless to change. Such crimes damage self-esteem and undermine the victim's confidence in being able to keep himself or herself safe. They may result in victims feeling unable to live their lives freely, as they would wish. We can support victims in regaining confidence, self esteem and the ability to take control of their lives again.

  5. We offer support to help people deal with the impact of domestic violence and abuse. Many victims blame themselves for the abuse and find it hard to leave abusive situations. We help victims restore self esteem and find ways to keep themselves and their dependents safe. For some, there are cultural factors which may make it difficult to deal with abuse. For others, there may be a lack of understanding of what constitutes abuse in the UK. We offer support in all these areas.

  6. Victims of these crimes and their relatives can feel as if they have no power, no rights and no-one to turn to. We will help victims to regain control of their lives and to overcome what may have been traumatic experiences. Such experiences can leave deep scars and damage trust in fellow human beings. Healing these wounds takes time, patience and care. We will give the emotional support for this work to happen.

  7. We offer support to help people deal with the impact of domestic violence and abuse. Many victims blame themselves for the abuse and find it hard to leave abusive situations. We help victims restore self esteem and find ways to keep themselves and their dependents safe. For some, there are cultural factors which may make it difficult to deal with abuse. For others, there may be a lack of understanding of what constitutes abuse in the UK. We offer support in all these areas.

  8. We offer a range of support for people in this situation: including individual therapy, group work and drop-in. Individual counselling is helpful in dealing with some of the difficult feelings people experience in this situation. Group work helps to reduce isolation and to increase social contact with others, as well as providing worthwhile and interesting things to do. We run a growing group; creative writing group, men's and women's therapeutic groups.

Our downloads

  1. PDF Document

    Domestic Violence training in July 2015

    This training is open to BME communities who want to know more about what the law in the UK defines as domestic violence and how is it dealt with,potentially differently then how this might be treated back home. This an educational training that is open to all.

    Download here

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