Intercom Trust

We want to live in a Southwest where people respect, celebrate and engage with diverse sexual orientations and gender identities and where LGBT+ communities live with real equality. To this end we continue to provide engaging and accessible services that provide support to LGBT+ people and their loved-ones when they need it most, as well as supporting other professionals to become more inclusive in their practice into the longer term and representing LGBT+ voices at national and local levels wherever we can

Intercom Trust was founded in 1997 and is a well-established, professional and welcoming LGBT+ community-led organisation.

Our free and confidential Helpline provides accessible, listening support and signposting across the South West region. As part of this we also maintain a directory of around 100 grassroots LGBT+ organisations to help people access their communities. It is often the primary route into our 1-1 Support and Advocacy work.

Our Support and Advocacy work provides practical and emotional support on a 1-1 basis for people who are struggling with their gender identity and/or sexual orientation and the related impacts on their lives, including many who have experiences of hate crime and discrimination. We also support their families and loved-ones through these challenges.

Linked to our Help, Support & Advocacy service, we also have a small low/no cost counselling service to provide more in-depth, structured support for clients experiencing higher levels of emotional and mental distress linked to being LGBT+.

We have started a specialist service, Safer Rainbow, to support LGBT+ people who have experienced, or are experiencing, domestic abuse.


Find out more about the services we offer by clicking the headings below

  1. Intercom trust provide a confidential helpline, support, and advocacy service for lesbian, gay, bisexual and transgender (LGBT) people in Cornwall and Devon. Intercom trust can provide counselling for LGBT people who have been affected by hate crime.

  2. We provide confidential support and help for anyone affected by physical assault and attack that is motivated by homophobia, transphobia and/or biphobia.

  3. We provide confidential support and help around all forms of homophobic, transphobic and biphobic harassment, bullying and discrimination. This includes neighbour harassment, verbal abuse and workplace discrimination.

  4. We offer confidential help, support and advocacy to anybody who has been affected by criminal damage as a result of being (or being perceived to be) lesbian, gay, bisexual or trans (LGBT). This includes criminal damage as a result of neighbour harassment or school / workplace bullying.

  5. We provide confidential support and help for lesbian, gay, bisexual and trans people who are in a relationship where there is domestic violence or abuse, or if they are recovering from such a relationship. We have specific expertise with same-sex issues.

  6. We provide confidential help, support and advocacy for lesbian, gay, bisexual and transgender (LGBT) people who have been victims of rape or sexual abuse, either recent or historic.

  7. We provide confidential help, support and advocacy for lesbian, gay, bisexual and transgender (LGBT) people who are affected by issues of stalking and/or harassment. This may be from a former partner, friend or family member of the opposite or same sex.

Our downloads

  1. Word Document

    Referral Form

    Professionals, family members and those wishing to self-refer can use the following downloadable document: (Download it, save it, complete it and send it back using the secure email process indicated in the document).

    Download here