Intercom Trust

We are working towards a society where people of all sexual orientations and gender identities can live their lives without fear, discrimination or prejudice. We support people and communities who are in need as a result of issues relating to sexual orientation or gender identity. We educate, inform and enable organisations to deliver services on a basis of equality and need.

Intercom Trust was founded in 1997 and is a well established, professional and friendly organisation.

We provide a confidential helpline, support and advocacy for lesbian, gay, bisexual and transgender (LGBT) people in Cornwall and Devon, and also in Dorset and Wiltshire. Our help service supports LGB and Trans and Questioning people who have experienced crimes, incidents, harassment and bullying etc.

We also provide general support for LGB and Trans and Questioning people in Cornwall Devon Dorset and Wiltshire who are living with LGBT-related problems, or want information, help or support on account of issues around sexual orientation and gender identity.

As well as help and support for individuals, we provide information, help and advice for other LGBT community groups, helplines, social events and community projects.

We also provide training and consultancy for schools and colleges, local government and social workers, youth workers, police, CPS, NHS providers and commissioners, and local businesses — amongst others! We regularly help public and third-sector organisations to diversity-proof their policies and procedures, and to make sure their staff are aware and skilled on LGB and Trans issues, and understand the anti-discrimination legislation that affects them.

Services

Find out more about the services we offer by clicking the headings below


  1. Intercom trust provide a confidential helpline, support, and advocacy service for lesbian, gay, bisexual and transgender (LGBT) people in Cornwall and Devon. Intercom trust can provide counselling for LGBT people who have been affected by hate crime.

  2. We provide confidential support and help for anyone affected by physical assault and attack that is motivated by homophobia, transphobia and/or biphobia.

  3. We provide confidential support and help around all forms of homophobic, transphobic and biphobic harassment, bullying and discrimination. This includes neighbour harassment, verbal abuse and workplace discrimination.

  4. We provide confidential support and help for lesbian, gay, bisexual and trans people who are survivors of childhood sexual abuse.

  5. We offer confidential help, support and advocacy to anybody who has been affected by criminal damage as a result of being (or being perceived to be) lesbian, gay, bisexual or trans (LGBT). This includes criminal damage as a result of neighbour harassment or school / workplace bullying.

  6. We provide confidential support and help for lesbian, gay, bisexual and trans people who are in a relationship where there is domestic violence or abuse, or if they are recovering from such a relationship. We have specific expertise with same-sex issues.

  7. We provide confidential help, support and advocacy for lesbian, gay, bisexual and transgender (LGBT) people who have been victims of rape or sexual abuse, either recent or historic.

  8. We provide confidential help, support and advocacy for lesbian, gay, bisexual and transgender (LGBT) people who are affected by issues of stalking and/or harassment. This may be from a former partner, friend or family member of the opposite or same sex.

Our downloads

  1. PDF Document

    Cornwall Schools Transgender Guidance

    This document was developed in conjunction with Cornwall schools but is applicable nationwide and has been endorsed by the DfE. The purpose of this guidance is to deeper embed good practice in the field of Transgender work in schools and colleges and minimise the distress and disruption to pupils, students and schools and colleges by: ensuring teachers and governors are dealing with Trans matters inclusively; benefiting from professional advice and guidance; promoting inclusion for all within education in Cornwall by improving services for Trans children and students; and empowering supporters of Trans pupils and students by providing a practical guidance to their experiences.

    Download here